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activ8me | nbn®, Internet & Home Phone Service Providers
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activ8me | nbn®, Internet & Home Phone Service Providers
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Activ8me

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Contact

Our help desk is based in Australia

Call Us
13 22 88
Opening Hours
  • Sales Enquiries
    Mon - Fri: 8am to 8pm AEST/AEDT (Vic Time)
    Sat: 8am to 5pm AEST/AEDT (Vic Time)
  • Customer Support
    Mon - Fri: 8am to 8pm AEST/AEDT (Vic Time)
    Sat - Sun: 8am to 5pm AEST/AEDT (Vic Time)
  • Finance
    Mon - Fri: 8am to 5pm AEST/AEDT (Vic Time)
Office Address
  • Activ8me Head Office 279 Dundas Street, Preston Vic 3072
  • Warehouse (For packages and large deliveries)
    279 Dundas Street, Preston Vic 3072
  • ABN 27 103 009 552
  • ACN 103 009 552
Complaints

We take all complaints seriously. If you wish to lodge a complaint, view our Complaints Handling Policy and lodge a complaint through this link.

Lodge a Complaint
Application for Payment Assistance

We have a policy in place for assisting our customers in times of financial hardship. View our Payment Assistance Policy and to make an application for assistance through this link.

Payment Assistance
Customers with Disability
National Relay Service
Email Us
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    Please note, in order to cancel your service we'll need to speak with you. We'll try to call you soon, however we suggest calling us on 13 22 88 to arrange your cancellation.
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    Activ8me Referral Program

    Refer a Mate to Activ8me and when your friend connects, each of you will receive $50 account credit!

    At Activ8me, we know the best way to find out about great things is by word of mouth, so we want to reward you for sharing Activ8me with your friends.

    You can score $50 account credit in two ways

    • Speak to your friends/neighbours and get them to mention your name when they sign up via phone (13 22 88).
    • Provide the details of your interested friends or neighbours using the form and we'll contact them.
    Activ8me m8
    Your Details
      Please enter valid account Holder Name
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      Friend's Details
      Please enter valid friend name
      Please enter valid friend email
      Please enter valid friend phone
      By pressing the SUBMIT button below you acknowledge that you have your friend's authorisation to provide their details to Activ8me and that they consent to be contacted regarding phone/Internet services.
      If your referred friends call Activ8me sales directly they must mention your name at the time of sign-up. The credit is not redeemable for cash and can only be used on your Activ8me account.
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